gC
garyth C

1 reviews | Active since Nov 2017

21 Nov 2017, 17:05

vodacon ............ yes vodacon not com

vodacon ...............atrocious service ,,,,,, disgusting service , contacts just updated as they please , monies debited as they please , 78 min with call centre , giving security details several times for one querry , call centre agent was asked who i can contact at vodacon in johannesburg and his reply was i will google it for you .................................atrocious atrocious , disgusting service to a long time client of 10 years ................................................................. rating out of 5 on hello peter is 1 only because they dont have -5 or atrocious

0
Replies (3)
Vodacom
Vodacom's reply22 Nov 2017, 06:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Nov 2017, 07:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Nov 2017, 08:37
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

Vodacom Consumer Website Team