JG
Johan G

1 reviews | Active since Nov 2020

03 Dec 2020, 22:19

Vodacon worst service

Cancelled my Vodacom contract in Sept, October and November 2020 via numerous emails &phone calls. After my 1st review on hellopeter, Vodacom FINALLY contacted me to cancel the contract! I received an email on the 24th of November 2020 saying that the contract will be cancelled 30November 2020. Its the 3rd of December 2020, and contract still not cancelled!!!!!!!!! Now Vodacom is charging me for the 3rd month for a contract I've cancelled 3months ago!! Pathetic!!!! The staff at Vodacom call centre and Cancellations department are *********** and absolutely pathetic!!!! Don't ever sign a contract with Vodacom!!! Worst costumer service in the world!

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Replies (1)
Vodacom
Vodacom's reply04 Dec 2020, 07:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team