JH
John H
1 reviews | Active since Nov 2016
13 Jul 2021, 07:39
Vodacon unwilling to return funds paied to them incorrectly
No one from vodacom has contacted me on how they will atemp to retrieve the money I paied to them into an account witch was not my account vie eft when my debet order failed...please coud the CEO handel this if the rest of you are unwilling or unable.....
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Replies (2)
Vodacom's replyOfficial
13 Jul 2021, 08:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jul 2021, 08:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JH
John H's updateReviewer Update
15 Jul 2021, 08:14Evev after posting this on hellopeter vodacon has not atemted to contact me ...Olnly responce was that they would contact me..still nothing ..I have not yet been refunded the money I paied in a vodacom account by mistake via eft....they handed me over to their debt collecters, while having been paid in full ....saddly to a vodacom account but not my vodacom account ..have proof of payments and have sent them multiple times to vodacom and their legal team as well.....
JH
John H's update15 Jul 2021, 08:14
Reviewer Update
Evev after posting this on hellopeter vodacon has not atemted to contact me ...Olnly responce was that they would contact me..still nothing ..I have not yet been refunded the money I paied in a vodacom account by mistake via eft....they handed me over to their debt collecters, while having been paid in full ....saddly to a vodacom account but not my vodacom account ..have proof of payments and have sent them multiple times to vodacom and their legal team as well.....