VodaCon - The drama continues!

We are now on day 8 with no connection, no assistance and no communication. Spent 3 hours on the phone yesterday trying to get answers only to ultimately be told by both a call centre agent AND their supervisor that 'they are only front line - there is nothing they can do'. Not exactly helpful... So VodaCon, how ARE we meant to get issues resolved? Especially when your very own call centre KNOW they are only there to offer lip service? Only empty promises of being called back - which of course never happen. Seems like Mary Maaka and her team either lack experience or simply aren't doing thier job.

VodaCon - Fiber Mafia od South Africa. Taking your money and offering nothing in return.