VODACON STRIKES AGAIN

Its been 6 weeks since my last contact with Vodacom regarding the Free Samsung TV i was promised in November 2020 ! It will now be exactly one year of paying for the contract , along with insurance as well as 1 YEAR PAID TV LICENSE for a tv i don't even have. I am beyond provoked with vodacom. What will it take for them to assist in the matter ? No one has made any attempt in giving any information regarding a simple thing like a tv. Poor service is an understatement ! If i had to put a stop on the debit order will that be enough to get the attention of vodacom ? or will suing them for false advertising be enough ?! When you try asking them for assistance all they can say is Samsung is the provider so we need to take it up with them it is out of their hands BUT when u look at my bank statement it shows VODACOM taking the money from my debit order not SAMSUNG so please stop with the nonsense! Do not ever think or consider any contract or service from Vodacom they are *****s who lie and cheat customers into signing long deals with them. Poor service and they couldn't be bothered by your issues and inconvenience caused by them. Its best if you consider other service providers or you better off buying a phone from pep because trust me no matter how pretty and tempting their offers may be its not worth it in the long run.