VODACON POOR SERVICE - ONCE AGAIN!!!😡

Vodacom. Again!!!😡😡😡 We have fiber with Vox as service provider yet vodacom supply wifi. We logged a call on 26 August. Today is day 3 with no fiber. Vodacom informed they cannot help as we need to call Vox although the problem is at Vodacom side?! They only assist as 1st line. 2nd line cannot be cobtacted by client. 2nd line is looking at the problem. No tech busy! Every time you call you get n different story. Apparantly esxalated and an sipervisor would contact me in an hour. I note Vodacom either cannot read time of their watches are broken as they have not cantacted me. 3 days not being able to work from home😡😡😡😡😡😡😡