IK
Ikraam K

1 reviews | Active since Jun 2020

21 Dec 2020, 18:16

Vodacon (m) full of ***** and useless pre-order website

Vodacon (m) is absolutely the worst and most ridiculous service provider!! I ordered the Ipgone 12 Pro Max the day pre-orders started and to date I still have not received the phone. Your contract renew agents keep on lying saying that the stock has been delayed and that you will deliver it once stock has been received. At the vodacom store in Fourways Mall the agent there said people who ordered in store have received their phones. YET, I AM TOLD THAT STOCK DID NOT ARRIVE?? What was the point of waiting 4 months to upgrade only to be told no phone and being fed lies like I am an idiot...

Will you please be honest and stop lying or I will cancel my contract with your ******* company... This is truly disgraceful and ridiculous...

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Replies (1)
Vodacom
Vodacom's reply22 Dec 2020, 07:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team