CN
Cyprian N
1 reviews | Active since Oct 2019
23 Sept 2021, 12:35
vodaCON is ***********
Highly frustrated by this appaling service vodacom provides to its clients, not only are they pathetic but they have cut of all communications channels, there's no way to get a hold of them, customer care number directs you to a chat bot "Toby" , I'm highly vexed... I have canceled my cell phone contract with Vodacom, payed for the remainder of the months and to my surprise two months down the line my credit report reflect Vodacom and apparently I'm in arrears... reading the comments that have been placed by other consumers made me understand that I'm not the only one experiencing this.. how *********** can a company be, and all these automated responses you guys provide are not comforting one bit..
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Replies (1)Vodacom's replyOfficial
23 Sept 2021, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Sept 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
