Vodacon is incompetend

<p>My mother are a Vodacom client. Since February 2016 she try to change her contract information from my father's name who died last year to hers. Her contract was previously with Autopage. and it was transfer to Vodacom during April 2016. With this transfer, her conract was register as S Smith with ID nr ********** 161086 with her cell nr, home/post address and contract/account number instead of her information as JM Smith ID ********** 018083. Several visites at Vodacom branches does not help, because they don't know how to fix the problem. They did not have a system administrater/controler and just pull up their showlders. They had no solution for a problem that was course by their incompetens. </p>