Vodacon indeed!!

Not only did Vodacom *******ly upgrade me using false promises, when my bill almost doubled (and it should have gotten cheaper), it took 6 calls , all of which i recorded, to finally change my contract back to the original, during the 2 months of their obvious incompetence, they took an extra R1000 which was never returned. Funny thing though...the first 2 attempts at returning to the old plan were NOT EVEN LOGGED on the system. AND the person who originally ****med me (**** to me) called me about it! After I told him to review the call recording he left me alone. Furthermore: As I am a PayPal user, they have technical issues, ongoing since December which prevent me from getting my Paypal OTP. Their customer service agents lack any people skills and are rude and arrogant! Paypal is aware of the issue and says it's a problem with Vodacom! I am nearing end of contract, thank goodness. I will never use their services again the moment I can be free of this disgustingly sub-par customer service.