MM
Muneiwa M
1 reviews | Active since Jan 2015
28 Nov 2023, 07:21
Vodacon
Ever since I reversed my contract migration/upgrade Vodacom has been doing its best to abuse me. On the 10th of November they subscribed me to content services even though my content service are blocked and have been blocked for years.
Ok I let that one go as I removed the unauthorised content service. But today I am waking up to a R224.60 Vodasure debit off my account. I don’t have any insurance with Vodacom and this is really getting out of hand. And they debit my account on a non debit day. We really have a big problem.
Checking my Vodacom app there is nothing on my bill about the amount debited. The stress Vodacom brings can kill you.
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Replies (1)Vodacom's replyOfficial
28 Nov 2023, 09:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Nov 2023, 09:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
