SA
Shireen A

1 reviews | Active since Aug 2011

16 Nov 2020, 17:06

Vodacon eating up my Data with" Gaming VOIP Streaming"whatever that is?

I see many of this complaint....but it never seems to be resolved. i class it as 100% pure theft. The issue is most of my data is going on something called "Gaming VOIP Streaming". I do not play any games.... When I called the help desk I was told to check in Apps and find it.....nothing there. Then I was told to go into mobile data usage, but I couldn't see anything that would cause such data usage. What is this? How do I stop it?

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2020, 07:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team