VodaCON

I'm highly annoyed by the treatment I have received from Vodacom, after ending my contract and having paid the premature cancelation fee in June, 3 months down the line I find Vodacom listed on my credit report and somehow I was a month in arrears, which I find absurd because for 2 months straight I left funds available in that account because I was informed that there may be an amount outstanding, however no debit order ran off my account from Vodacom. It was only after speaking to the legal department that I was informed that a debit order was scheduled for the 1st of September, but this makes absolutely no sense..

The listing on my credit report has affected my creditworthiness, and has negatively impacted my credit rating and my bond application furthermore I am charged a penalty by Vodacom for a debit order I had no knowledge of how is this fair to me?

As instructed I sent an email to pop@vodacom and attached the proof of payment for the amount that is owed to Vodacom and I have also attached my bank statement as proof that no debit orders were requested by Vodacom from the time I canceled the contract till September, I deserve a refund for these penalty fees that u have been charged and with that may you kindly provide proof that my Contract is paid in full and that it is no longer in existence and may you kindly remove the negative listing against my credit report

As you may have noticed this is my 3rd Hello Peter complaint as this seems to be the only way Vodacon responds