1 reviews | Active since Sept 2021
Vodaco(n): Corporate Bullies / Zero accountability / poorly executed processes
If there was a negative rating for Vodaco(n), I would use it. I've been IT listed, without warning and hounded by Vodacom's legal department for an account that does not exist. No telephonic contact or warning; just a listing with ITC. I've tried to find out where/what this "outstanding" account is; to ZERO avail. No one can tell me. I finally traced the refference back to an old laptop and found proof of payment of an early cancellation for the very same "outstanding account". Dated no less than SEVEN years ago! 07 July 2014! It boggled the mind. The account was terminated early for this very same reason: inexcusably poor service. Seven years on nothing has changed...... "Nobody" at Vodacom has a clue as to what is actually going onnor do ther respond to emails but they're happy to cause havoc with my credit rating.
Corporate bullies of the worst kind.
EXCUSE ME!
You have in your possession the early cancellation quotation, along with the proof of payment made at the Vodacom store.
How is this "as the client claim" ?!?
This is Vodacom's ineptitude.
The worst is that you don't have the customer skill to admit the error lies with Vodacom and the error caused a long standing client harm.
To boot: not even an apology.
Atrocious behaviour
EXCUSE ME!
You have in your possession the early cancellation quotation, along with the proof of payment made at the Vodacom store.
How is this "as the client claim" ?!?
This is Vodacom's ineptitude.
The worst is that you don't have the customer skill to admit the error lies with Vodacom and the error caused a long standing client harm.
To boot: not even an apology.
Atrocious behaviour