1 reviews | Active since Jul 2019
VodaCON continues to CON their clients without remorse. So sick!
Despite VodaCON assuring me via email and telephonically that I would be refunded for the 24 month contract that was sold to me under false pretences and took me 25 months to get cancelled I am STILL WAITING for the refund!!!! I even had a consultant from VodaCON (Stella Magauta Sehlako) send me her contact details on Messenger asking me to contact her personally so that she could assist me and guess what.....when I did she told me she was in a meeting and would call me back. That was on 14 January 2022...I am still waiting for that call. Despite numerous follow ups and phone calls .... only one was answered and she was in a meeting again but promised to phone me back then blocked me on WhatsApp!!!!!! These people are sick. My advice to anyone out there going for a mobile contract : AVOID VODACOM they will con you out of your money.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our sales team for further assistance. Based on the feedback provided, our team is in process of processing your refund. Kindly note that this may take 7 – 14 working days to reflect on your account.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team Private Reply
What a waste of time. They just feed us with lie upon lie upon lie and NEVER actually do what they say. What a bunch of con artists!
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our sales team for further assistance. Based on the feedback provided, our team is in process of processing your refund. Kindly note that this may take 7 – 14 working days to reflect on your account.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team Private Reply
What a waste of time. They just feed us with lie upon lie upon lie and NEVER actually do what they say. What a bunch of con artists!
