aV
al V
1 reviews | Active since May 2019
27 Jun 2024, 19:24
Vodacon can go to hell
This must be the worst company or organization to deal with . Their customer service, their stores, their finance dept...what da hell is wrong with this people!!! Vodacom literaly makes one suffer in pure frustration and are doing nothing to advance customer service or our country. Im not exaggerating when i say ive made more than 20 calls with slow internet service. The last call i was on i was not helped since the agent couldnt help and gave me and email to log a complaint. I tried cancelling this sorry excuse for a ISP but they want to charge a inflated fee . Vodacom is the on in bridge of contract since they have not been upholding their end of the agreement.
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Replies (4)0
Replies (4)aV
al V's updateReviewer Update
27 Jun 2024, 19:31So i contacted Vodacon with hopes to cancel this **** but as all know they have caught in a cintract similar to that of a music artist who gets exploited by the record companies. Just last week i went to the store to request a reason for the outstanding 1400 on my account .The store assistand could not tell me what the charge is for and we contacted head offices . They assured that this is some kind of mistake and my account is up to date amd i am to only pay the agreed monthly fee which is on the 15th. But this is too good for a organization like vodacom to decent and they are not satisfied till they suck u dry . Today they had the nerve to debit that very miataken 1400 from my account. I beg anyone please do not sign up with this organization.
aV
al V's update27 Jun 2024, 19:31
Reviewer Update
So i contacted Vodacon with hopes to cancel this **** but as all know they have caught in a cintract similar to that of a music artist who gets exploited by the record companies. Just last week i went to the store to request a reason for the outstanding 1400 on my account .The store assistand could not tell me what the charge is for and we contacted head offices . They assured that this is some kind of mistake and my account is up to date amd i am to only pay the agreed monthly fee which is on the 15th. But this is too good for a organization like vodacom to decent and they are not satisfied till they suck u dry . Today they had the nerve to debit that very miataken 1400 from my account. I beg anyone please do not sign up with this organization.
Vodacom's replyOfficial
28 Jun 2024, 07:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jun 2024, 07:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
aV
al V's updateReviewer Update
28 Jun 2024, 13:25Thanks for the call Vodacon
again... your follow up falls flat.
After being on the fone with these fools they tell me i have to wait 7 working days for my money that they had no right to take to be refunded. wait what will we eat for 7 working days?
again... your follow up falls flat.
After being on the fone with these fools they tell me i have to wait 7 working days for my money that they had no right to take to be refunded. wait what will we eat for 7 working days?
aV
al V's update28 Jun 2024, 13:25
Reviewer Update
Thanks for the call Vodacon
again... your follow up falls flat.
After being on the fone with these fools they tell me i have to wait 7 working days for my money that they had no right to take to be refunded. wait what will we eat for 7 working days?
again... your follow up falls flat.
After being on the fone with these fools they tell me i have to wait 7 working days for my money that they had no right to take to be refunded. wait what will we eat for 7 working days?
aV
al V's updateReviewer Update
28 Jun 2024, 13:31Just got home super hungry ..luckily i got an vodacon ticket number to eat on. Is this why the court had vodcon pay Makate between 5% and 7.5% of the total voice revenue its Please Call Me product generated over 18 years seems like you guys love this robbing people hey
aV
al V's update28 Jun 2024, 13:31
Reviewer Update
Just got home super hungry ..luckily i got an vodacon ticket number to eat on. Is this why the court had vodcon pay Makate between 5% and 7.5% of the total voice revenue its Please Call Me product generated over 18 years seems like you guys love this robbing people hey
