Vodacon ********* bahaviour

I have been trying for over a year to cancel a vodacom data subscription - there was no number supp**** with my sim and when calling the cancellation department without a number it does not accept your call. After going in to a store several times, I managed to get a no. and a quote from Vodacom to cancell - I paid the amount within the time in July 2025 and Vodacom continued to debit my account which I then blocked using my proof of cancellation request ... now I've found out that Vodacom have raised this with the credit bureau and this has affected my credit record yet I settled fully for and early cancellation...it is impossible to get through to anyone at Vodacom to sort this out. The stores refer you to the cancellation no. which now does not help since I do not have a vodacom active no. I will never do business with this company again and suggest other consumers also avoid dealing with them or risk ********* behaviour on Vodacom's part