LM
Lucky-Girl MaJobe

1 reviews | Active since Feb 2020

05 Feb 2020, 09:10

Vodacon and MBD inc

Beginnint of 2019 i was told by Vodacom that I owe the money for the contract they say i took. I explained to them that I Know nothing about the contract and they said i must bring my ID copy and an affidavity to prove that im not the one who took the contract. I submitted everything as requested, they even showed me the **** ID used in the system and the signature was not mine. I thought the matter was resolved but NO! Later my cace was handed over to MBD inc. I explained the same thing to them and they asked the same documents as Vodacom. I emailed them 3 times faxed them now they are threatening me. Who is not doing their job here coz this not right.. I DONT HAVE A CONTRACT WITH VODACOM

0
Replies (3)
Vodacom
Vodacom's reply05 Feb 2020, 09:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LM
Lucky-Girl MaJobe's update06 Feb 2020, 11:34
Reviewer Update
Still waiting to be contacted ***
LM
Lucky-Girl MaJobe's update17 Feb 2020, 12:45
Reviewer Update
Thank you.