1 reviews | Active since May 2016
<p>I have two business contracts with Vodacom. I need invoices. Every month I get sent invoices by email from Vodacom that my computer does not recognise the format and cannot open them. I phone, they send me in a legilbel format, say they have update my inof and wil in future send a pdf format invoice as the know the others are illegible. Then they never do and revert to sending me illegible inovices and the monthly proce4ss starts again of getting a legible format. I have now been on the phone to 082111 for 16minutes and 54 seconds and counting!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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