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Chris T
1 reviews | Active since Oct 2013
17 Sept 2019, 02:40
VodaCoN
The story of the great Voda Con continues. Not enough signal in the capitol city to send a whatsapp message. As soon as you arrive at your guesthouse turn of your phones 4G ability or it will start searching for signal and you wont even be able to make a call......wonder for how long Voda Con will still get away with this.....really feel it wont be long now......
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Sept 2019, 06:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2019, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Chris T's updateReviewer Update
17 Sept 2019, 07:50This is their default response. They rarely actually contact customers as they obviously are unable to fix their overselling problem!!
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Chris T's update17 Sept 2019, 07:50
Reviewer Update
This is their default response. They rarely actually contact customers as they obviously are unable to fix their overselling problem!!
Vodacom's replyOfficial
20 Sept 2019, 10:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,Consumer Website Team
Vodacom's reply20 Sept 2019, 10:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,Consumer Website Team