"VodacoN"

<p>There have been many. This is but the latest. My children's phones were cut off ( I have 3 phones with the company) WITHOUT prior warning. This is a SAFETY issue. This company has no conscience. We have created a CORPORATE MONSTER which has utterly no regard for it's clients. I have been a client with Vodacom for 20yrs and believe me I would be off in a flash if there were ANY other company that could provide similar coverage at a half decent rate. The client online client satisfaction rating system is sheer "window dressing" in which you get to rate the manner in which staff relate to the clients but never the excruciatingly poor service of the company itself . Vodacom as a company uses it's staff as a shield against "direct attack" from their clients. Directors sit insulated whilst clients are held at bay by automated voice menus with insufficient options, non-returnable missed call numbers ( "the number you have dialed does not exist" ) and separate departments. ( sorry , we can't help you with .... you'll have to speak to.... in the ....department ) and so on and so forth. </p>