VodaCON

I phoned vodacom around august to cancel as i was getting a better deal from mtn.the lady that assisted me was very friendly and gave me a deal i couldnt refuse:airtime,minutes and data for a great price! I confirmed this with her many times and also confirmed over and over that this will be every month for 24month which the recording will bear witness. On monday im sitting with a client and i have ZERO data.it was so embarassing when my client had to connect me to his wifi to get work done. I called vodacom who assured me this would be sorted in 1hr.evening time still no data. I call them again and as im busy on the line with them i get an sms saying my 10gb data has been activated.this was at 5:25pm.i am still on the line with vodacom at 5:38pm but decided to check my balance whilst on the line.in 13 minutes whilst still on the phone with vodacom my balance shows 6.46gb. Vodacom promises you so much to keep you but after a month or 2 they change and con you by not delivering. You end up spending hours on the phone with them just for more lies. I found out that i wasnt the 1st person being ****** and im betting there are many more. I am going to lodge a complaint with the national consumer commission.

I know there are many more people being ****** and i ask please contact me so that we can go to the media in numbers and sue if we can