RH
Rachel H
1 reviews | Active since Sept 2012
07 Jul 2022, 13:09
Vodacon
After 5 weeks the new installation has not been done at my new property. 10 phonecalls later. The vodacom router was delivered but not the Vumatel box. Who knows why. Now after 9 days...still no courier booked for the Vumatel box. And no communication from vodacom. Sent a complaint and no reply.
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Vodacom's replyOfficial
07 Jul 2022, 14:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2022, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team