VodaCON

I was phoned by Vodacom, offering 2Gb data for R120 per month. As per the telesalesman, this offer came with a 'gift' modem, which allowed me to share this data with other phones. I accepted and told the guy that I would probably sell the modem as I have wifi at home, and we dont need it. <br> The con artist failed to mention that this 2Gb data can ONLY be used through this modem, and I would thus need to carry it around to use the data!<br> <br> phoned Vodacom, and the team leader of the call centre told me that these conversations are not recorded, and I would to log a dispute. I was astounded. I did my research, and realised that this 'team leader' told me lie after lie. She even put me on hold for over 15 minutes thinking that I would hang up. When I asked her for her name so I could have a log of staff I was dealing with she refused.<br> <br> 90 minutes later, a competent employee informed me that I was indeed **********, and that the contract would be cancelled<br> <br> I logged a complaint with the customer services for the attrocious service. They promised to get back to me within 24hr. That was 3 days ago.<br> <br> Subsequently I also see that I have been mysteriously billed for R82. <br> <br> Change network? Yes