1 reviews | Active since Feb 2011
Vodacon
I used to be a VIP with Autopage. Upgraded every year and awesome service. Since Vodacom has taken over they have taken away my VIP status. Although on the highest RED plan having NEVER missed a full months payment (I often have my debit order bounce because I get paid in the middle of the month) but I always make right before the end of the month. I have a good credit score with the Credit Score bureau. Cell-C wants my contracts from Vodacom. I went for an upgrade and Vodacom told me I am such a bad payee that they would not finance an upgrade. However if they were so worried about my finances why do they keep me on the most expensive package?? Now I am such a bad customer I have emailed the CEO and customer care and resorted to tweeting them to get someone to respond to me to CANCEL my contract so I can go to Cell-C. Everyone seems to be on permanent leave. PLEASE use any other cellphone service stay far away from these guys they clearly not interested in you.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
