VodaCON

<p>I contacted Vodacom online for a cellphone contract, with the intention to keep my number. The contract was approved and I received the iPhone on the 11th May. I spent the day on the 12th May dowloading apps and setting it up, after having done a sim swap from a micro-sim to a nano-sim. That evening, the phone screen started blacking out and flashing with white lines. I reported this and got a call from them on the 13th May. We made areangements for collection of the phone so I can get a replacement phone. A week later, nothing has happened. They took money from my account, but I dont have goods which are in working order - I am still sitting with a phone that doesnt work which I am paying for. I had to go and pay for another sim swap (R100) to change back from a nano-sim to a micro-sim so I can use my old phone in the meantime. I keep following up with them on twitter and phone calls, and each time im told I will get feedback "shortly, urgently, soon", but nothing happens. Im still sitting with a defective phone which I cant use, which I paid for, and im getting empty promises. This is the worst service ever.</p>