JW
Jan W

1 reviews | Active since Sept 2020

04 Sept 2020, 11:44

Vodacom......you don't own me.

We've upgraded our house wifi system to Telkom. I do have 4 Vodacom cell contracts. 3 contracts I've stopped with a written letter on the 17th of August 2020. I've handed it in a branch 4u in Paarl. One was stopped telephonically with a lot of annoying questions and red tape. Up till now, the branch phoned daily to stop my other numbers but with no luck. While I was at the branch for 45 min , the staff member contacted them numerously - no joy. Today is the 4th of Sept and i still cannot port my 2 numbers to Telkom. Vodacom.......you do not own me !!!!!!

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Replies (1)
Vodacom
Vodacom's reply04 Sept 2020, 14:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team