Vodacom:worst network ever

I phoned 30 days to cancel my contract before it expires, in advance because that is the rules, but when I phoned the lady told me I had to wait till the actual date. She also told me that it would be my last debit order. I made sure I asked at least 3 times to be sure and she said yes. This morning I phoned again because my service was still on past the expiry date. Just to be notified that I have to pay another debit order this month after I've canceled the contract.

This is absolutely absurd as I was told I've paid my last debit order and I have to pay another.

Vodacom is the absolute worse network provider I've ever been with.

I will never refer anyone to them nevermind join their network again.

The person I spoke to this morning was rude and not helpful at all.

Unfortunately I can't recall their names.