FP
Frans P

1 reviews | Active since Jan 2023

16 Jan 2023, 18:55

Vodacom,WORST NETWORK BY FAR

I have been a loyal business customer at vodacom for 18years of which I have been complaining about the weak signal for 15years now.I have recently logged another official complaint and got the same lame excuse again."There is a tower in planning but due to 3rd party involvement and cost for this year it can not be done.This is absolutely pathetic seeing that i have been getting this same excuse for 15years now.Almost all the residents in my neighborhood have the same problem and jave complained about the weak signal,but with no success.They want to use the loadshedding as excuse now as well,but whether the power is on or off,the signal stays pathetic.I think,NO,I KNOW,that i will not recommend vodacom networks to anyone,they are quick to give cellphone and wifi contracts out,but they just don't care about their aftersales service.

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Replies (1)
Vodacom
Vodacom's reply17 Jan 2023, 07:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team