VODACOM...WORSE SERVICE EVER!

DO NOT, I REPEAT DO NOT take out a contract with Vodacom. Worse service ever! And when you give them a poor rating on their after call survey, they just block you. I've been trying to renew contract(I have been a client since 1994) with them since January 2020. After numerous calls, they finally give me a deal. On the 26th of Feb. a lady calls to confirm the deal. After they still haven't added the extra data, she says she'll phone me back....still no call back...it's end of March now. I have phoned more than 20 times after holding for longer than 30 min. a call. Still no joy. But they have the nerve to phone me to find out if I want insurance from then...ON WHAT PHONE??? I was informed after 6 calls today that the new contract is active from 1 April...how is that possible if I have not received a phone or confirmed any deal!