Vodacom/Vumatel/Vox extremely *************

This is a nightmare of an experience that I do not want to wish on anyone. We have given our one month's notice at Vodacom to move from one property to another in the same suburb. When we moved in, we were supposed to just plug in the new modem and call for the internet to be connected/activated. The previous owner did not fulfill his one month notice at Vox so therefore he had to call them to do an immediate release of the line. Which was done, and I do have the evidence, clearly that did not even help as I am still without internet since Saturday the 3rd of June, tonight it is the 8th of June 2023 already. I am dependent on a reliably internet connection as I am working from home. What is really strange to me is that the internet did go on for a little while this morning, and then the internet connection was cut. So how can it then go on for a while and not afterwards?? This is just so amazing that nobody can take responsibility. I needed the internet to be on and running from Saturday the 3rd, since then I was on the phone with them daily, with no assistance whatsoever.