VODACOM❗️❗️❗️VUMATEL ❗️❗️❗️POOR SERVICE

Vumatel poor service My Vumatel fibre has been down since Sunday 1 December 2024 till now 5 December 2024.Ive phoned Vodacom also every single day with different stories every time. Apparently my account is disconnected on Vumatel side.They have no help line to speak to them to sort the problem.How is it possible that in 5 days there is no solution. But come month end they expecting the full payment on the account. I've never seen service so pathetic. This is also not the first time it is happening. You are forced to use Vumatel fibre because it is in the area.Isnt it maybe beter to move over to LTE internet or is there maybe a better solution. Vodacom also got different stories each time i phone them.This afternoon when I've phoned them it was such a unprofessional experience while the operator was assisting me there was so much loud talking and music playing in the background that i barely could hear the operator. Couldn't believe from such a big company to experience poor service like that.And please Vodacom everytime i phone you tell me that all calls are recorded so please go and listen to the recordings and judge for yourself on the last call if it was handled professionally. Day 6 and still no solution.With my previous network supplier i most definitely didn't get such poor service. I most definitely regret that I've changed from my previous network