Vodacom/Vumatel Fibre

For 2 months now ive been trying to have my 10/10 fibre connection do just that - instead I get a 10/2 line.Numerous calls logged and closed, backed up by unfulfilled promises of it being fixed.It seems the technicians are Ghosts or *********** - I feel for the call agent who has to deal with all the abuse that Vodacom/Vumatel are causing......Im going back to Telkom as ive never had an issue with them for many years.