BS
Brad S
1 reviews | Active since Feb 2015
28 Aug 2024, 16:22
Vodacom/Vodapay - Daily SMS Spam Opt-Out Doesn't Work
Since being forced to switch to VodaPay app, I am now receiving daily SMS promotion spam. It tells me to opt-out of future SMS notifications inside the VodaPay app. I have already opted-out of all notifications inside the app, however I continue to receive daily SMS promotions from Vodacom/Vodapay.
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Replies (1)
Vodacom's replyOfficial
29 Aug 2024, 08:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Aug 2024, 08:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team