VODACOM(vangate mall) COMPLAINT

I went to vodacom in Vangate mall, nearly a month ago to open a sim only contract, drove from Mitchells plain to vangate because the vetting everything was done there, never the less, we do everything, a payment of R250 was deducted for the sim only contract, up until the day I have never recieved the data from them, its been a circus since day 1,the lady at the vodacom branch entered the number incorrectly that we wanted to use, instead of using the last digit as a 3 she put a 9 there, they never attempted to make contact after numerous attempts to call them, eventually they called and said it will be fixed. No apology whatsoever, then I am told to call the vetting department from a vodacom number, me at work running around to look soe someone woth a vodacom phone, i call and right AGAIN i am advised in 24hours your sim will be activated, right everything sorted, i then get a call asking for a marriage certificate and bank statements, what the HECK!!! IM SO OVER IT, be careful of VODACOM, its like they running a mickey mouse show, i refuse to be part of it.