YK
Yaseen K
1 reviews | Active since May 2016
23 Mar 2022, 20:28
Vodacom...trying their best to suck at Customer Service.
I settled my Vodacom account on the Vodapay app on the 5th of March and have been trying since the 14th of March to understand why Vodacom hasn't app**** the funds to my account yet. I sent proof of payments to Vodacom, I have reached out on twitter, spoke to about 10 people at Vodapay and Vodacom and they are all the same amount of useless. Now my debit order is coming up and I will be paying twice this month.
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Vodacom's replyOfficial
24 Mar 2022, 07:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Mar 2022, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
YK
Yaseen K's updateReviewer Update
01 Apr 2022, 07:26And now my debit order went off and you people have still done nothing and just keep on ignoring me. Vodacom just sucks man...you can keep my money and pay that Please call me guy.
YK
Yaseen K's update01 Apr 2022, 07:26
Reviewer Update
And now my debit order went off and you people have still done nothing and just keep on ignoring me. Vodacom just sucks man...you can keep my money and pay that Please call me guy.