Vodacoms's incompetence knows no bounds

Vodacom *****ing from their customer's , loading contracts that you did not sign up for etc... I dont even know where to start. I had a vodacom contract for more that 10 years i canceled it for abvious reasons, got a statement from them that my account has been canceled and paid up, just to receive a statement this month that i owe R120, phoned them after being shifted from pillar to post and spend more on the phone call then what i owe them i just gave up... Patetihic their incompetence knows no bounds....