#Vodacomservice sucks

<p>#Vodacomservice sucks</p> <p>The reason for this is that I have tried on numerous occasion to have my query resolved via your call centre.</p> <p> </p> <p>I was an Autopage subscriber and was paying R185 for a deal i had on the BB 9720.</p> <p> </p> <p>Vodacom was billing me R228 rand and after proving this to the consultants they took down my details.</p> <p> </p> <p>I chatted first to 2 consultant on different occasion but did not take down their details. Thereafter i tried again and spoke to Vuvu, than Santosh (a supervisor- or so i was told), Gugu and today Thuli and Ashley.</p> <p> </p> <p>I have 2 references and both these references were taken down with all the information requested and when i followed i was told that it didn't have the right information in it again. I demanded to speak to a manager and was placed hold and transferred around for 30 min before having the to hear the recording for the customer satisfaction survey. That too cut me off after i rated zero's for each category.</p> <p> </p> <p>I am now on a mission to get my contract cancelled as well demand the service i need from Vodacom.</p> <p> </p> <p>Very irate and disappointed</p>