SP
Shaun P

1 reviews | Active since Jul 2009

11 Mar 2018, 06:17

VODACOM:****/SHAKE EVERYDAY

I have participated in the play/shake everyday promotion. My particular gift today has been "R150 bonus airtime for today when you recharge with R15" ... I have recharged with R15 and received no R150 bonus airtime! This is a ****! Totally **********! The vodacom customer care is unable to activate this airtime and unable to confirm : WHY-it was not loaded, WHEN-it will be loaded and IF-it will be loaded...such a ****!!!vodacom should instead refer to the promotion as "****/**** everyday"!!!

0
Replies (3)
Vodacom
Vodacom's reply11 Mar 2018, 11:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply12 Mar 2018, 14:13
Official

Good day Shaun,

We provided regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,

SP
Shaun P's update13 Mar 2018, 00:18
Reviewer Update
Too little Too late Vodacom...