PL
Phil L

1 reviews | Active since Dec 2009

16 Jan 2020, 15:28

VODACOM...SAs next tragedy

What more must I do to get answers?

This is related t otto my previous complaints. A lady confirmed from vodacom last week my handset will r delivered on monday. Its friday and not one person at vodacom can answer my ****ing questions.

I cant even go instore and ****en upgrade. You guys are totally ***********.

Call me

0
Replies (3)
Vodacom
Vodacom's reply16 Jan 2020, 16:01
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
PL
Phil L's update20 Jan 2020, 09:05
Reviewer Update
4 days later and not a single phone call :(


PL
Phil L's update05 Feb 2020, 12:23
Reviewer Update
Vodacom is useless. Sorted it out myself