Vodacom's Vodasure: The worst of them all

Vodacom's insurance arm called Vodasure is probably the worst insurance company I have ever dealt with and advice anyone not to touch this company at all costs. We all know that insurance companies are generally *****ed when it comes to processing claims but Vodasure, which purports to be underwritten by a company called Finrite, is the worst of them all. Vodasure will lure you with a story about how fast they are in processing claims. Yet the opposite is true. It's now almost a year and they have not yet paid my claim for my IPAD pro despite me having been asked to fork out more money in what they called top up premiums, itself a ***** done on me, because when I got the IPAD pro via a Vodashop, I was made to believe I was being levied the correct monthly premium. Only for this to be altered at claim time and I am asked for more. For close to a year now, I have been shoved from pillar to post to bumper. Each time i phone the call centre, I have to deal with a new agent who promises to call me back but never do. All this after long periods of waiting for a call to be answered. The most *****ish of their staffers I have had to deal with is a guy called Amogelang Monthato. That they keep such people in their employ shows how much of a joke they are. Please consumers, lets boycott thieving companies that essentially ***** from us and then treat us like trash. Vodasure and their Finrite counterpart are a prime example of these bad,inefficient entities. Don't touch them. Regards