Vodacom's VERY POOR service to clients.

My feud with Vodacom has been going on since March 22. I have been back and forth with them wasting precious time speaking to different people at the call center over the last couple of months with no one knowing what the previous person has done and no one actually assisting me. I have asked them to contact me via mail so I can have proof of the correspondence but they don't do this either. I requested on the 31 March 22 that my contract been cancelled. All they have done is put me on a cheaper package which has been deducted of my account since the end of August 22. I have proof that my request was logged. All they have to do is go back and listen to the recording, cancel my contract and reimburse me the money they have been deducted. I think they are just hoping now that the package is less I'll let the whole thing go. That is not going to happen and I will continue to keep everyone updated as to my progress. It has been 7 months !! Unbelievable and disgusting service.