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Patrick M
1 reviews | Active since Jan 2025
13 Jan 2025, 14:58
Vodacom's Very Bad Contract Cancellation service
My experience with Vodacom is Bad.
I have been struggling to get a paid up letter for almost six months.
If I am lucky to get them on the cancellation Number (***/ 082 135) they will promise to send the letter within 24hours but they never.
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Patrick M's updateReviewer Update
13 Jan 2025, 15:03Let me also mention that it is infringing on my rights as I cannot access credit anywhere in South Africa.
Vodacom strategically makes it difficult to cancel a contract with them even after you have paid every single cent with them.
I seriously need help.
Vodacom strategically makes it difficult to cancel a contract with them even after you have paid every single cent with them.
I seriously need help.
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Patrick M's update13 Jan 2025, 15:03
Reviewer Update
Let me also mention that it is infringing on my rights as I cannot access credit anywhere in South Africa.
Vodacom strategically makes it difficult to cancel a contract with them even after you have paid every single cent with them.
I seriously need help.
Vodacom strategically makes it difficult to cancel a contract with them even after you have paid every single cent with them.
I seriously need help.
Vodacom's replyOfficial
14 Jan 2025, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2025, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team