Vodacom's usual inefficiency

Item: Vodacom
Rating: 1

Having received my iPhone on contract after much hassle it lasted for a little over a month before it started over heating and draining the battery....was advised by the business section to hand it in for evaluation which I did. After many weeks of evaluation I was advised it was being replaced and I could collect it at Canal Walk. To good to be true and so it was as the box with charger and everything else could not be found. Will have to request another charger says the sales person and this could take a few days. And so the farce continues with this truly useless corporate. Job no was ***9 and will require me to do another 120 k round trip to collect....****ed off is putting it mildly. Come payment time and they will be crying for their money if you are a day late.

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Replies (2)

's updateReviewer Update

23 Aug 2019, 08:37

And the month end looms when Vodacom will want full payment for a phone I still do not have not to mention the stony silence from Mr Joosub and his crew other than a half hearted comment on a Facebook post.......what shocking service. Very dissapointed in Vodacom.

's update23 Aug 2019, 08:37

Reviewer Update

's updateReviewer Update

03 Sept 2019, 10:41

Having handed in my iPhone as mentioned above on the 30th July here I sit on the 3rd September still without my phone. I was told to collect my phone but when I arrived at the store lo and behold there was a replacement phone with no charger or earphones or the packaging which I handed in originally. Zero respones from any hellopeter posts but then this is Vodacom

's update03 Sept 2019, 10:41

Reviewer Update