SP
Shane P
1 reviews | Active since Feb 2017
13 Jul 2022, 16:35
Vodacoms uselessness
I get a phone call after having a cellphone contract for 5 years for an upgrade I didn't even know I have to be charged at R3000 when I have done multiple upgrades and not made aware of this. I get told this will be reviewed then I get a message saying case closed without any understanding or reasoning
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Vodacom's replyOfficial
14 Jul 2022, 08:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2022, 08:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team