Vodacom's ************ ******ion of customer's airtime

Again, Vodacom really deserves a -4 or -5 rating, but it's unfortunate you don't have negative ratings, maybe an idea to introduce it. It's not my 1st encounter with the infamous vodacom, but they exist because in SA industry we are dealt these "a rock and a hard place options". Vodacom is one of those choices.My story - on 21st Oct, I bought R100 airtime, the next day, 22nd Oct2020, I wanted to make a call.The R100 was missing-like somebody stole it, Vodacom did. I tried to phone, no answer, covid 19 ****, etc.No explanations up to today.***, vodacom can phone me on this number.please don't let the answer be - there are activity in the background, unsubstantiated answers and conspiracy theories. please to all customers, rather add the absolute minimum airtime to your vodacom account, they are day light ******s, I have no doubt