IB
Idelette B
1 reviews | Active since May 2019
19 Aug 2020, 12:54
VODACOM's UNFAIR TREATMENT
Vodacom is not willing to resolve a dispute on my cellphone account. They send me from store to telephonic help center but no one is able to help me. And now I have been blacklisted on my IPC record over an unresolved case.
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Replies (2)IB
Idelette B's updateReviewer Update
19 Aug 2020, 13:01Sorry, ITC record.
IB
Idelette B's update19 Aug 2020, 13:01
Reviewer Update
Sorry, ITC record.
Vodacom's replyOfficial
19 Aug 2020, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2020, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team