1 reviews | Active since Jan 2011
Vodacom’s Unacceptable Harassment and Data Sharing – Immediate Action Required
I am beyond furious with the way Vodacom is conducting business. It has become clear that Vodacom is sharing out-of-contract customer details with third-party agents in an aggressive attempt to push recontracting. I have three contracts under my name — for my wife, my daughter, and myself — all of which are currently out of contract. Despite this, we are being subjected to an outrageous level of harassment from Vodacom’s sales teams.
We receive multiple unsolicited calls every single day from agents trying to sell us new contracts. My daughter, who is a student and not even the contract holder, has had to block over 40 different numbers — all from Vodacom sales teams harassing her. This is completely unacceptable and borders on outright abuse.
We have repeatedly asked to be removed from these call lists, yet the harassment continues unabated. It is clear that Vodacom either does not care or is deliberately ignoring these requests. This is a flagrant violation of privacy and borders on ******** behavior.
Your conduct is disgraceful
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
