HC
Henk C

1 reviews | Active since Jul 2014

26 Nov 2022, 15:39

Vodacoms TOBI or not Tobi???

Is there still real people working a Vodacom? Tobi??? What a joke. Its like paying a game..... Every answer you give is like finishing a level on CandyCrush.

Funny how you can speak to a human if you call for insurance or something they try sell to you. And how easily they contact you if there is a problem with payment on your account.

But as soon as you require service... TOBI.... No option to speak to a real human so the option you want is never there. Yippy you have a bot that can work on voice commands!!! Lol.

0
Replies (1)
Vodacom
Vodacom's reply26 Nov 2022, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team