1 reviews | Active since Sept 2024
Vodacom'S terrible service
Writing this on behalf of my sister. She took out a contract in April 2024 and had a problem with the phone. She gave it in at Vodacom Trade route mall. It's been over 3 months now, we've called call centres and asked for a cancellation without panalties or a new phone as the phone barely 1 month old when it gave problems.
Vodacom debits the account monthly but clearly states they cannot help the customer as the customer has to take it up with the store. The store is very unhelpful. Haven't been given a replacement phone in the meanwhile either. Only false promises always.
Should of taken my brother's advice not to take a contract out with Vodacom.
Stuck in a contract with no phone and money being taken out of my account and no help from Vodacom.
PLEASE DON'T TAKE OUT A VODACOM CONTRACT. IT IS A CURSE!!!
I am sorry I don't understand what your response mean, as my sister's contract is not cancelled without penalties and neither did she receive a new phone. Please explain what does this mean as the Vodacom store in Trade Route Mall don't know what it means either.
Please provide better service and stop eating people's money with empty promises.
I am sorry I don't understand what your response mean, as my sister's contract is not cancelled without penalties and neither did she receive a new phone. Please explain what does this mean as the Vodacom store in Trade Route Mall don't know what it means either.
Please provide better service and stop eating people's money with empty promises.